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How to Contact the Collab.Land Team

Contact the Collab.Land Team by submitting a ticket through Freshdesk, submitting an integration request, or email us directly at support@collab.land.

Support​

You have several options for contacting the team. You can:

However you contact us, the team will get back to you as soon as we are able to.

Premium Support​

If you do not want to wait, you can purchase premium support packages

CollabCare​

Let's Take This Journey Together!

GM GM! In the bustling world of web3, we believe it's more than tech and transactions—it's about friendship, trust, and delivering a little magic. With that spirit, we're super excited to introduce CollabCare, our cozy corner of premium support made especially for awesome communities like you.

  • 🔗 Direct Connection: Our premium channel is not only about getting answers; it’s about building a relationship. Here, you’ll experience direct, immediate, and uniquely personalized attention for all your Collab.Land queries. No bots, no automated responses - just real-time solutions tailored to you. You're not only another project; you're a part of our inner circle.

  • ⚡️ Skip the Support Line: Your time is valuable. Why wait? As a premium member, the typical support line isn’t in your vocabulary. Get prompt answers, actionable solutions, and exceptional speed in addressing all your community needs. Experience support as it should be – swift and efficient.

  • 👥 Invite Your Team: Collaboration is the heart of innovation. Extend the perks of CollabCare to up to 10 of your team members. Engage, collaborate, and benefit as a cohesive unit.

CollabCare is now available for any project using Collab.Land. But spots are limited in order to preserve the integrity and quality of the service.

To get started on our CollabCare journey, register through the Collab.Land Command Center today.

CollabCare Plus​

Our organizational offering for CollabCare, let's take this journey together!

Everything offered in CollabCare above plus:

  • Flat rate of priority development support

Get started by scheduling with Anjali Young today.

Collab.Land VIP​

Premium Community-Building, Tailored for You

Projects striving for robust, engaged communities no longer need to navigate the path alone.

Here’s what our premium offering brings to the table:

  • Bespoke Consulting: Benefit from seasoned expertise to shape and sustain your community’s growth.

  • Weekly Touchpoints: Consistent alignment with regular interactions to keep your community goals clear and achievable.

  • Priority Tech Support with CollabCare: Skip the support queue. Get direct, prompt technical assistance whenever you need.

  • Customized Branding: Elevate your community’s identity with a personalized verification bot and a tailored wallet connection page.

  • Mod & Admin Training: Empower your team with the skills and knowledge to thrive.

  • Discord Security: Ensure a safe environment with our comprehensive Discord server audit.

Collab.Land VIP isn’t just a service; it’s a transformative experience for projects serious about community excellence. Ready to elevate? Let’s shape your community narrative together.

Connect with Collab.Land VIP today and book your meeting! Get started with Collab.Land VIP today.